We ship wine by Federal Express, UPS or by the service of Italian Post Office.
HIPPING COST INCLUDED:
Insurance for the total amount of the order.
Service door to door.
Wines packaged in specially designed, thermally insulated Styrofoam “cellars” to ensure the safety of the bottles and to avoid them suffering temperature swings during travel.
Delivery guaranteed in 10 working days from the date of withdrawal from the courier
If the shipment will be not delivered in time it would be possible to ask the traking number to control the status of the shipment.
The shipping cost doesn’t include the Customs Duty!!
The taxes will be calculate in relation to the wine cost at the moment of the delivery and they will change from State to State.
– it is no possible to send wines to P.O. Box address
– it is obligatory to write the delivery address in block letters, a phone number and an e.mail address
All the bottles with eventually labels stained from wine don’t will be refunded because the quality of the wine inside the bottle is not compromised.
If the customer is interested to buy again the bottles stained we will pay for him the cost for reshipping and we will offer also a 15% discount in wine amount but not the full cost of the bottles.